@ARTICLE{Frąś2025:i8384,
	author="{Frąś, Józef and Bednarczyk, Monika}",
	title="{RESEARCH ON THE DETERMINANTS OF SERVICE QUALITY IN THE TSL LOGISTICS SECTOR}",
	year="2025",
	type="artykuł naukowy",
	language="en",
	journal="{Zeszyty Naukowe Politechniki Śląskiej. Seria Organizacja i Zarządzanie}",
	issn="1641-3466",
	number="217",
	pages="59--71",
	url="https://managementpapers.polsl.pl/?page_id=6841",
	keywords="quality of services; criteria; determinants; logistics company; TSL sector",
}