Title
Perceived Benefits and Barriers to Artificial Intelligence Implementation in Enterprises in the Context of Sustainable Organizational Functioning
Authors
[ 1 ] Wydział Ekonomiczny, Akademia im. Jakuba z Paradyża | [ P ] employee
Scientific discipline (Law 2.0)
Year of publication
2026
Published in
Article type
scientific article
Publication language
english
Keywords
EN
- Artificial Intelligence (AI)
- enterprise
- sustainable functioning
- organization
- survey
Abstract
EN The growing importance of Artificial Intelligence (AI) in enterprises has increased interest in the organizational benefits and barriers associated with its implementation in the context of digital transformation. The study aimed to assess enterprises’ perceptions of the benefits and barriers related to AI implementation and to identify organizational factors influencing its use. The research was conducted in 2025 among 311 enterprises implementing AI-based solutions. Descriptive statistics and Shannon’s information entropy were used to analyze the degree of diversity in perceptions of implementation benefits and barriers. The results indicate that AI is primarily perceived as a tool supporting operational efficiency, particularly through time savings and task automation. The most significant implementation barrier was identified as a lack of trust in AI technology. The entropy analysis showed greater diversity in perceptions of benefits than of barriers. The study contributes to the literature by combining survey research with information entropy analysis to examine the multidimensional perception of AI implementation in enterprises.
Pages (from - to)
5535(1) - 5535(22)
License type
CC BY (attribution alone)
Open Access Mode
open journal
Open Access Text Version
final published version
Release date
01.06.2026
Date of Open Access to the publication
at the time of publication
Ministry points / journal
100
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